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Archive for the ‘Percento’ Category
Thursday, May 12th, 2011
Apple, along with Pandora Media and The Weather Channel, have been named in a lawsuit alleging that the companies did not disclose the fact that personal data–specifically location–was being shared with third-party advertising networks.
The suit, filed yesterday in the U.S. District Court in Puerto Rico by Lymaris Rivera Diaz and picked up by The Loop, closely resembles an existing suit from December. That one targeted the same companies as well as other app makers for being able to trace an iPhone or iPad using the unique device identifier, or UDID, which is akin to a serial number in that it cannot be changed.
“Because the UDID is unique to each iPhone and iPad, it is an attractive feature for third-party advertisers looking for a means of reliably tracking a mobile device users’ online activities,” the new suit says. “Because the UDID is not alterable or deletable by a iPhone or iPad user, some have referred to the UDID as a ‘supercookie.’ This description aptly summarizes the desirability of access to the UDID from an advertising perspective.”
The suit takes aim specifically at Apple–as the maker of the device and the mechanism for running and installing applications–for not letting users control access to this piece of user information.
“Unfortunately, however, unlike with browser cookies, Apple does not provide users any way to delete or restrict access to their devices’ UDIDs. Traditional efforts to prevent Internet tracking, such as deleting cookies, have no effect on Apps’ access to an iPhone’s or iPad’s UDID,” it says.
Along with basic user information, the suit also highlights location, specifically the database stored on the device that became a target of interest last month. Apple says this information is used as part of a crowd-sourced database of cell towers and Wi-Fi access points, which lets iOS devices determine their location in a more efficient manner.
Diaz’s complaint focuses on the fact that the location data is stored across backups and between device migrations in an unencrypted format. Apple has since addressed several of those claims as part of a software update that went out to users a week ago and before the suit was filed. Apple has also said that it intends to fully encrypt that database on the device itself in the next major system software update.
The lawsuit seeks class action, and names 10 yet-unnamed defendants the suit says will be “specifically identified and named as discovery progresses and their roles in the wrongdoing at issue is revealed.” It also seeks damages, restitution, and an injunction against Apple for collecting any data attached to UDIDs.
Apple did not immediately respond to a request for comment. Representatives for Pandora and The Weather Channel declined to comment.
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Monday, May 9th, 2011
Congratulations to Larry J. Callais, President and Chief Executive Officer of MC Bank!
He is the WINNER of a new Apple iPod-Touch from the Percento Technologies drawing at the 2011 Louisiana Bankers Association Annual Meeting – Conference in New Orleans, Louisiana .
Thank you to everyone who joined our drawing.
Financial Technology Support
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Thursday, May 5th, 2011
Percento Technologies is exibiting to the Louisiana Bankers Association 111th Annual Convention & Exposition, open to member and non-member bankers, associate members, exhibitors and sponsors, is being held this week at the The Ritz Carlton in downtown New Orleans.
Hundreds of bank CEOs, directors, executive vice presidents and senior management decision-makers will gather for educational programs, networking events, and an extensive exhibit hall.
Percento is giving away a iPod Touch by drawing, to be held at 5:00 PM Friday afternoon. Winner to be announced here on the Percento Blog.
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Thursday, April 28th, 2011
Congratulations to Lisa Rowload, VP of Lending with Neches Federal Credit Union!
She is the WINNER of a new Apple iTouch from the Percento Technologies drawing at the 2011 TCUL 77th Annual Meeting – Conference in Austin Texas this week.
Thank you to everyone who joined our drawing.
Financial Technology Support
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Wednesday, March 16th, 2011
If you’ve ever purchased a Microsoft Points card then you’ve seen the long line of characters you have to input to add the points to your Xbox Live account. Those codes are generated by an algorithm Microsoft relies on to always create unique codes and associates them with a given number of points.
The problem is, the algorithm Microsoft uses has been figured out by a group of hackers to some extent.Rather than generating completely new codes the hackers figured out how to add to a used code and get a brand new working code. In so doing, they were able to generate new codes that worked with Microsoft’s redemption system leading to a lot of stolen points.
Each code manages to accrue 160 points which isn’t a lot, but if you can keep generating new codes the total amount soon adds up. In some cases those using it generated 10,000 points before the codes stopped working.
Further work on the system managed to produce codes offering 48-hour free Live trials or a Halo Reach Banshee avatar, but the points were the most desirable outcome for anyone using the generating executable.
Microsoft has now blocked any new codes produced with this tool, but not before losing what is thought to be in the region of $1.2 million worth of points. What’s also unclear is whether they have the records in place to track which Xbox Live accounts redeemed the fake codes. If they haven’t, then there’s no way to demand the money back or block those accounts.
In order to track the fake codes Microsoft would need to have a list of which ones were fake, a list they probably don’t have. They’d also then have to spend time going through the transaction records locating the codes and the Live account they were redeemed for. That is going to take time and employees will have to be paid to do it. Then action would have to be taken against the account holder and any repercussions from that.
For $1.2 million it’s worth doing the work, but I don’t know if Microsoft is willing to spare the resources to carry it out, especially if there’s a chance they can’t get the points and content back. I’d be more concerned about fixing the problem that allowed used codes to be re-used in this way so as to stop it ever happening again.
Posted in Industry Stories, Percento | No Comments »
Wednesday, March 9th, 2011
LONDON–A day might be coming when the power of Facebook means that major companies no longer bother with their own Web sites.
That was the startling if self-promotional possibility sketched out by Stephen Haines, commercial director of Facebook’s U.K. operation, while speaking today at the Technology for Marketing and Advertising conference here. Essentially, Haines argued, companies’ interactions with their customers could take place so often on Facebook that company Web sites would fall by the wayside.
To bolster his argument, Haines showed statistics comparing how many times Facebook users have clicked a company’s “like” button with how many times per month people visited that company’s Web site. For Starbucks, a top Facebook advertiser, the ratio was 21.1 million likes to 1.8 million site visitors. For Coca-Cola, it’s 20.5 million compared with 270,000; for Oreo, 10.1 million compared with 290,000; and for Dr. Pepper, it’s 4.1 million compared with 325,000.
It’s no surprise to hear that Facebook, trying to convert its social-networking dominance into corresponding popularity with advertisers, likes a future in which it’s the hub of commercial activity. In a sign that bodes well for that ambition, Haines’ talk drew an overflowing crowd of marketers eager for any tips on how they, too, can capitalize on Facebook usage. In the U.K., millions of Facebook users spend an average of 28 minutes per day on the site, Haines said.
His idea isn’t totally outrageous. After all, plenty of individuals and companies rely on existing online services rather than building everything from scratch. At the individual level, tools such as Google’s Blogger or Yahoo’s Flickr are easier to set up than a custom-built blog or photo-sharing site. Facebook interactions let companies tap into a wealth of customer information and a communication channel, and there’s no need to coax a user to set up yet another username and password.
But the prospect of Facebook becoming powerful enough to make a sort of parallel Web inside its own walled garden is also no doubt fearful in some ways. Sure, the social-networking site is embedded increasingly deeply into people’s lives, but relying on it for customer communications means subordinating a key part of a businesses’ operations to a middleman that has shown no shortage of ambition. Many companies are happy to use Microsoft products and Google services, but companies and antitrust regulators get antsy when too much power is concentrated in one corporation’s hands.
There’s also the possibility that Facebook users, not just companies, might get cold feet. Thus far the site has continued to attract members despite controversies over privacy and other matters, but it’s possible the company might go too far.
It’s music to marketers’ ears to hear Haines say Facebook’s targeting tools can tell companies exactly who are the “22-year-olds in Surrey who like football and cricket.” But Facebook users might not find it so melodic when finding out that companies, not just their friends, have a keen interest in what favorites they list on their profile.
Even if Facebook doesn’t somehow supplant lots of Web sites, though, there’s no denying the social network is becoming more important to marketing, and it’s adapting to the idea.
Facebook has a variety of tools available to marketers:
• Ways to offer free samples to customers, something ketchup maker Heinz has used.
• The ability to attract the attention of smartphone users making local check-ins. Clothing retailer The Gap gave away 10,000 pairs of jeans to the first 10,000 customers to use the Facebook local check-in service, and Mazda sold 100 cars–exceeding expectations–with a 20-percent-off offer at five U.K. auto dealerships, Haines said.
• The ability to build e-commerce sites into Facebook pages. Max Factor didn’t want to lose visitors to its Facebook page to another site when customers were ready to buy something, so a partnership with Amazon lets the customers buy products without leaving.
• “Reach block” ads that change as many as five times in a 24-hour period to send a sequence of ad messages to Facebook users.
• Surveys that let companies try to engage customers in company decisions. Vitaminwater used voting, among other mechanisms, to generate 1.3 million “connections” with possible customers during its “find a new flavor” marketing campaign.
• Applications built atop Facebook’s interface that let companies create custom-made interactive programs.
On top of that, Facebook is experimenting with new ideas. One is “newsfeed story ads,” in which commentary that ordinarily would appear as updates in a Facebook user’s news feed appears in advertisements, too. Another is “application social context ads,” in which an app can show a user which of his or her contacts also is using it.
Regardless of the extent to which Facebook actually replaces in-house Web sites, Facebook as a marketing channel isn’t for everybody. Naturally, Haines had plenty of examples of companies that have benefited from Facebook’s marketing potential, but he also had cautions for those thinking of using Facebook seriously in this way.
First, be prepared for a long-term commitment to keep a site on Facebook lively.
“If it doesn’t change, it’s probably not worth dabbling” with a Facebook site, Haines said. For a social-networking site to be useful in marketing, it’s got to “stimulate” the customers, he said.
Second, plan to respond to very public criticism.
“If you ignore [criticism], it’s the worst thing you can do,” he said. “Be prepared for it, because it will happen.”
Ideally, good responses can turn critics into fans, though.
Third, companies should be judicious about the fine line between engaging customers and annoying them. One company, which Haines didn’t name, had 200,000 people liking its page.
“They sent sent seven messages a day,” he said. “Their fan base dropped off.”
Source
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Thursday, March 3rd, 2011
 It’s hard to believe it’s been a little more than a year since the original iPad’s introduction. Since its unveiling last January, Apple has sold more than 15 million of the devices, well beyond the company’s original expectations, as can be witnessed by the long wait times in its first few months of availability.
Competitors like Motorola are just now beginning to release iPad competitors like the Google Android-based Xoom, with HP trailing not too far behind with the WebOS-powered TouchPad due this summer. Meanwhile, Microsoft is plotting to make Windows squeeze into all matter of form factors in its move to support ARM processors in the next version of the OS.
That brings us to tomorrow, when Apple is expected to detail the next major version of the iPad at an invite-only event here in San Francisco. CNET will be there to bring you the news, as it happens, with our live blog. In the interim, there’s a small laundry list of things that can be expected alongside a successor to Apple’s slate effort:
A new iPad
The new iPad is said to be thinner than the original, as well having a slightly smaller bezel–the black area around the screen where users keep their thumbs while holding the device. That bezel could also be white, according to a photo that surfaced this week on 9to5Mac.
Other exterior design rumors have pointed toward a possible change in case material from metal to something that’s “similar to carbon fiber.” That possible detail came last month from iLounge, which also reported that Apple was working on a 7-inch variant of the iPad, which may not end up for production in the immediate future.
As far as the specs go, a report from The Wall Street Journal in early February pointed to the iPad successor getting a more powerful processor, along with a built-in camera for video conferencing, and models that will work on both AT&T and Verizon’s networks. The camera rumor on its own is a particularly safe bet based on evidence that Apple had been testing iPad units with cameras since the launch of the first unit, and has since launched FaceTime-ready cameras on the iPod Touch and on its latest MacBook Pro laptops.
According to a report by Engadget last week, the newer unit is also said to be packing a very important improvement in its internals: more memory. The current iPad carries 256MB of RAM, with the iPad 2 said to be packing 512MB, matching what can be found in Apple’s iPhone 4. Why is memory important, you may be wondering? Similar to the effect of increasing the amount of RAM in your computer, this lets the device store more information in that space, without having to dump extraneous bits to make room for the new. In real-world use this could mean keeping more Web pages and applications open without losing whatever you had been doing due to the system asking running applications to free up their memory usage.
Finally, there’s that important issue of cost. Will it cost more than the current iPad? Apple has a solid track record of bringing the price of its products down as they progress, though the original iPad was no cheap affair, ringing in at close to $260 in parts for its bottom model, and rising to $348.10 for the top of the line, according to estimates from an iSuppli teardown. It’s also been selling rather well, with Apple moving 7.33 million iPads in the last three months of 2010. The other, longstanding item that would suggest Apple does not plan to bring the price down is the current price of the iPod Touch, which tops out at $399 at retail–$100 less than the entry-level iPad.
iOS 4.3 and beyond
The follow-up point release for iOS 4.2, 4.3 brings a few new features like AirPlay support for apps, as well as the personal hot-spot feature that was introduced for Verizon iPhone owners. Other major tweaks include a software option to adjust whether the switch on the iPad is used to mute the volume, or lock the screen orientation, functionality Apple had changed after the iPad had been released.iOS 4.3 was first seeded to developers in January, and has received two betas since then. Rumors pointed to it being on its way in mid-February, though it would make sense for Apple to hold its release to coincide with any additional features that may be unveiled tomorrow.Given that the company also hosted a preview event for iOS 4 in April last year, we could even get a sneak peek at features that could come with that next version.
Changes to MobileMe
MobileMe (formerly .Mac) is the paid add-on service Apple has been pushing with its iOS devices and computers since its introduction in mid-2008. More recently, however, boxed copies of the tool have been phased out at Apple’s stores, in favor of being sold as digital licenses to customers post-purchase. A remote iOS device-tracking service, which had been one of the key selling points for the service, was also turned into a free feature for owners of current generation iOS devices when Apple released iOS 4.2 in November.
So where does that leave MobileMe as a product? Apple still positions it as an e-mail, calendaring, Web site, and media host, along with pulling duties as a storage and synchronization service. Though a recent report by Cult of Mac points to Apple wanting to build on that and possibly include things like a live video streaming tool, and geolocation features like a check-in tool and place pages.
New small-business tech support service
This is the one non-consumer-oriented item that’s likely to appear at tomorrow’s event: a tech support service aimed at small businesses.Reportedly dubbed “Joint Venture,” details of the service leaked out to blog AppleInsider yesterday, saying the $500 a year service would provide coverage for up to five Mac computers, and give purchasers priority tech support at the Apple’s Genius Bars. Other perks are said to include group training sessions and a priority tech support line. This is in contrast to Apple’s existing ProCare service, which runs $99, covers up to three machines, and is aimed at individuals.
Apple reportedly briefed its retail store employees on its plans to introduce the service this past weekend.
Tags: ipad apps, ipad2, ipad2 apps, percento technologies Posted in Percento | No Comments »
Friday, February 25th, 2011
Apple’s iPad 2 won’t have two key features that some folks have been hoping for, a new report claims.
Citing unnamed sources, Engadget reported late yesterday that the iPad 2 won’t launch with a high-resolution display or with an SD card slot. Apple initially planned on delivering those two features in the updated tablet, Engadget said, but apparently “engineering issues” caused the company to modify its plans at the last minute.
Earlier reports suggested that the iPad 2 could feature the Retina Display, Apple’s high-resolution screen found in the iPhone 4.
As with any Apple-related rumor, it’s important to take Engadget’s claims with a grain of salt. Apple is one of the more secretive companies in the tech industry, and rumors surrounding its products run rampant for months prior to a big announcement.
In fact, Engadget’s report follows several others claiming the tablet will come with a more-powerful processor and a thinner body. Yet other rumors claim the device will feature both front- and rear-facing cameras and won’t be available until June.
For its part, Apple isn’t talking. The company did not immediately respond to CNET’s request for comment. But we should find out everything we want to know about the iPad 2 at an Apple event on Wednesday.
Source
Tags: apple, ipad, tablet computer Posted in Percento | No Comments »
Friday, February 18th, 2011
Congratulations to Ms. Cindy Mucala of Yoakum National Bank of Yoakum, Texas. 
She is the WINNER of a new Apple iTouch from the Percento Technologies drawing at the 2011 Texas Bankers Association Technology and Operations Conference in Horseshoe Bay, Texas this week.
Thank you to everyone who joined our drawing.
Tags: itouch, TBA, TBA Technology and Operations Conference, texas bankers association, winner Posted in Percento | No Comments »
Wednesday, February 16th, 2011
February 16-18, 2011 | Horseshoe Bay Resort Marriott, Horseshoe Bay. 
Percento Technologies is sponsoring and will have a booth at the Texas Bankers Association Technology & Operations Conference.
The event will offer IT and Operations officers the latest review of best practices, state-of-the-art technology solutions and a look into the future. If you plan to attend, feel free to stop by to talk and visit with us. And don’t forget to throw your buisness card into the bowl for a chance to win an Apple iTouch.
Managed IT Support
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